STACKWALLS
STACKWALLS TECHNOLOGIES PVT. LTD.
Last Updated: 27th Feb 2024
Welcome to StackWalls Technologies Pvt. Ltd., your premier destination for connecting with top-notch freelancers for freelance, monthly, and part-time engagements. While the core of our business is service-based, requiring no physical shipping, there may be instances where physical deliverables are involved in a project. This Shipping Policy outlines our practices and your responsibilities regarding the shipment of any physical goods or documents related to our services.
1. Digital Delivery
Most of our services and deliverables are provided digitally via our website or email. This includes but is not limited to digital files, documents, reports, and software.
2. Physical Deliverables
On occasion, our freelancers or we may need to send physical items to clients as part of a project's deliverables. This policy applies to such instances.Shipping Methods and Costs
Shipping Methods: We partner with major courier services to offer reliable shipping. The choice of courier may vary depending on the project's specific requirements and destination.
Shipping Costs: Shipping costs are determined based on the size, weight, and destination of the package. Clients will be informed of the shipping cost before finalizing the project agreement.
International Shipping: For projects requiring international shipping, clients are responsible for customs duties, taxes, and any other charges that may be incurred. Shipping times vary by destination and customs processing.
Delivery Times
Processing Time: Physical deliverables are typically dispatched within 7 business days after completion of the project or as agreed in the project terms.
Estimated Delivery Times: Delivery times depend on the shipping method chosen and the destination. We provide estimated delivery times to clients at the time of shipping but cannot guarantee these time frames.
Tracking
Whenever possible, we will provide a tracking number for the shipment, allowing clients to track the progress of their delivery directly with the courier service.
Risk of Loss
The risk of loss and title for such items pass to the client upon our delivery to the carrier. We are not responsible for lost or damaged items during shipping.
Shipping Restrictions
Certain items may be subject to shipping restrictions due to size, weight, or legal restrictions in the destination country.
3. Client Responsibilities
Correct Address: Clients are responsible for providing an accurate and complete shipping address. We are not liable for items delivered to incorrect addresses provided by the client.
Acceptance of Delivery: Clients or their representatives must be available to accept delivery at the specified address.
4. Changes and Cancellations
If you need to change the shipping address or cancel the shipment of a physical deliverable, please contact us immediately. Changes or cancellations may not be possible once the item has been dispatched.
5. Contact Us
For any questions or concerns regarding your shipping, please contact us at +917435043733.